Do you have any questions about your pension? Or do you have a compliment or complaint?
Please contact us. We will be happy to assist you!

Send us an email

Call us
The pension administration is available on business days from 8.30 am to 5 pm on +31 (0)88 462 34 56.

Schedule a video call if you have additional questions
Got a specific question about your retirement, surviving dependants’ pension or disability pension? Unable to find an answer (online) or have additional questions after having spoken to us previously? Schedule a personal online video call with our pension specialist.

Did you receive a text message from us about the payment of your pension?
We are currently testing this means of communication. If you do not want to receive any text messages from us in the future, you can follow the indications in the text message or contact us.

Postal address
Shell Pensioen
PO Box 35
7300 AA Apeldoorn
The Netherlands